Hi, I’m Eileen. I’m a senior user experience researcher and curious human based in Portland, Oregon. I’m passionate about remote work, making research approachable to others, and building systems to collect and communicate customer insights at scale.

I’m currently a Senior UX Researcher at GitLab, an all-remote company with team members located in more than 50 countries around the world.


Before GitLab, I led the UX Research team at Zapier, where I helped build and evolve the research practice as the company grew from 30 employees to 250. Here are some of the projects I worked on during that time:

Even more

Say hello

Want to get in touch? — hi@eileenruberto.com