Hi, I’m Eileen. I’m a senior user experience researcher and curious human based in Portland, Oregon. I’m passionate about remote work, making research approachable to others, and building systems to collect and communicate customer insights at scale.

I’m a Senior UX Researcher at Zapier, an all-remote company with team members located around the world. As the company’s first researcher, I built the research practice from the ground up with a focus on empowering others with the skills to quickly investigate and answer their own research questions.

These days, I'm focused on Zapier for Companies.

Selected work

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Want to get in touch? — hi@eileenruberto.com, or connect on LinkedIn.